Since joining Clarion Events in 2014, Mike Carlucci has transformed North America’s sales, operations, and service functions as an instrumental leader in driving revenue for Clarion by focusing on sales enablement, building teams, and developing a distinctive and inclusive culture.
Carlucci serves as Chief Operating Officer, leading North America’s sales, operations, and service arm and driving the commercial vision for customer success, partnership, and scaling the sales functions for growth and profitability. In 2023, his role expanded to manage the key attendee team, focused on further developing insight and value driven programs. In addition, he plays a critical role in building quality industry partnerships by aligning stakeholders, needs, and expectations to drive revenue operations and service to deliver experiences seamlessly and consistently.
Through his unwavering dedication to enhancing the customer experience and innate ability to address customer needs, he fosters strong relationships within the business and across the industry to develop and deliver customer-centric strategies and processes that improve customer satisfaction, loyalty, and retention.
Prior to joining Clarion, Mike spent 13 years at Reed Exhibitions, advancing to Group Portfolio Director during his tenure, where he oversaw sales on a large portfolio of events, including Global Gaming Expo and The Vision Expos.
Mike attended Bentley University. He is married with two daughters and lives in Connecticut.